
State Farm® Insurance Agent Giovanni Serrano
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mireille TANOH
June 19, 2025
"Thank you for your patience"
John K
June 10, 2025
"Had a great experience working with Victor. I was shopping for insurance and he had all the answers I needed and worked to find me the best coverage and at a great rate. Victor was on point with his responses and took great care to add me to their growing customer base."
"Thank you for your fantastic review! We're delighted to hear about your great experience with Victor. It's wonderful to know that he was able to provide you with the information you needed and help you find the best coverage at a great rate. We truly value your trust and are excited to welcome you to our growing customer base. If you have any further questions or need assistance, please feel free to reach out anytime!"
Carl Pickron
June 7, 2025
"Johann was very honest and nice made me feel like I was wanted to be with State Farm."
"Thank you for your wonderful review! We're so glad to hear that Johann made you feel valued and welcomed at State Farm. Honesty and kindness are important to us, and it's great to know that Johann exemplified these qualities. If you need any further assistance, please don’t hesitate to reach out. We’re here to help!"
Tim Scudder
June 6, 2025
"Very Helpful and Polite"
"Thank you so much for your kind words! We're thrilled to hear that you found our service helpful and polite. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience with Johann. If you need anything else, don’t hesitate to reach out!"
clifford akuma
June 5, 2025
"they were supper helpful especially Abby she help me save a a lot of money"
"Thank you Clifford so much for your fantastic review! We're thrilled to hear that Abby was able to assist you and help you save money. Our team strives to provide the best service possible, and it's wonderful to know that you had a positive experience. If you need any further assistance, don't hesitate to reach out. We look forward to serving you again!"
James Nguyen
June 4, 2025
"I had a fantastic experience working with Victor on my auto policy. He was exceptionally helpful in answering my questions and assisting me in choosing the correct policy coverage, making sure I wasn't paying for options I didn't need. Highly recommend anyone looking for insurance to contact them and see if they can help you find the right policy and coverage for your specific needs. Couldn't be happier with the service I received--bravo to Giovanni and his team!"
"Thank you so much James for your kind words and this fantastic 5-star review! We're thrilled to hear that Victor provided you with exceptional service and helped you find the perfect auto policy for your needs. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. If you ever have any more questions or need assistance in the future, don’t hesitate to reach out. Bravo to you for choosing us, and we look forward to serving you again!"
Jeff Gómez
June 4, 2025
"The treatment and service that Johann provided was excellent! Recommeded 💯"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
GELSi NuneZ
June 3, 2025
"Súper y excelente servicio xq se tomó el tiempo suficiente para explicar todas mis dudas 100% GRCIAS VICTOR POR SER MUY AMABLE"
"¡Muchas gracias Gelsi por tu reseña! Nos alegra saber que Victor pudo tomarse el tiempo para aclarar todas tus dudas y brindarte un servicio excelente. Su amabilidad y dedicación son muy valoradas. Si necesitas más ayuda en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Fitsum Endeshaw
May 28, 2025
"Victor is really the insurance representative I met. He’s so professional and helpful."
"Thank you so much for your kind words, Fitsum! We're thrilled to hear that Victor provided you with such a positive experience. His professionalism and helpfulness are truly appreciated, and we’re glad he could assist you. If you have any more questions or need further assistance, feel free to reach out. We look forward to serving you again!"
Graciela Bermejo
May 22, 2025
"Friendly and knowledgeable. Went above and beyond to get me the best rate possible according to my specific needs!"
"Graciela, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Oseneme rita Ebih
May 20, 2025
"the person that attended to me did a very Good job, he was so patient, the price was really Good ,his name is Johann, he’s very nice he will give u all the options"
"Thank you Oseneme so much for your fantastic review! We're thrilled to hear that Johann provided you with excellent service and took the time to explain all your options. Your kind words and recognition of his patience mean a lot to us. We strive to offer great value and customer care, and it's wonderful to know we hit the mark with you. We look forward to serving you again soon!"
Theophilus Salami
May 20, 2025
"Great work johann"
"Thank you Theophilus for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Johann does everything I can to go above and beyond, and we will continue to provide that standard of excellence! If you ever have any questions or need assistance, we’re here to help! "
jesse paniagua
May 19, 2025
"Excellent customer service. Got great quote from Abby. Thanks for adding me with State Farm."
"Thank you, Jesse! I'm so glad to hear that you had a great experience with Abby and that you found a quote that works for you. Welcome to State Farm! If you have any questions or need further assistance, don’t hesitate to reach out. We’re here to help!"
willette Logan
May 16, 2025
"With my busy schedule, Victor helped saved me money on my auto and renters policy Thank you Victor, I will refer my friends and family"
"Thank you so much for your kind words! I'm thrilled to hear that Victor could help you save money on your auto and renters policies. Your referrals mean the world to us, and we're here anytime you need assistance. Welcome to our State Farm family!"
chelsea williams
May 13, 2025
"Thank you victor! Very very patient and kind answering all of my questions and concerns!"
"You're very welcome! I'm glad to hear that you found Victor's assistance helpful. If you have any more questions or need further support, feel free to reach out anytime. Your satisfaction is our priority! "
Samuel Perico
May 9, 2025
"Gio is great, super helpful and easy!"
"Thank you so much for your kind words Sam! I'm always here to take care of you, like a good neighbor, I am here! We look forward to serving you again!"
Deepesh Dileepkumar
May 7, 2025
"I had a great experience getting an insurance quote! The process was quick, smooth, and transparent. Victor Martinez was professional, knowledgeable, and took the time to explain all the options clearly. I felt confident and well-informed throughout. Highly recommend their services!"
"Thank you so much Deepesh for your kind words! We're thrilled to hear that you had a great experience getting your insurance quote. Victor is indeed a valuable member of our team, and we're glad to know he provided you with the professional and knowledgeable service we strive for. Your recommendation means a lot to us, and we look forward to assisting you again in the future!"
_justbrooke._
May 5, 2025
"From breaking down the policy, deep explanation of the policy, various options, timely response and being a sweetheart; Johann definitely set the bar for sales and customer engagement!"
"Thank you so much for your kind words! We’re thrilled to hear that Johann provided you with such exceptional service. It’s wonderful to know that his thorough explanations and attentive support made a positive impact on your experience. We strive to set the highest standards in customer engagement, and feedback like yours inspires us to keep up the great work. If you have any more questions or need further assistance, feel free to reach out!"
Juan Serrano
May 1, 2025
"I was able to get way better coverage, save money, and have more peace of mind! 10/10"
"Thank you for your positive review, Juan. I'm delighted to hear that you found the service excellent and that my knowledge was helpful in getting you better coverage. We're here to continue offering top-tier service and support, so if you have any further questions or need assistance, please don't hesitate to reach out. "
Vanesa Ruiz Chacon
May 1, 2025
"Excelente!!"
"Gracias Vanesa por tu maravilloso comentario! Nos alegra saber que tuviste una experiencia excelente con nosotros. Tu opinión es muy apreciada y nos motiva a seguir esforzándonos por la excelencia!"
M. Juliana Osorio Serrano
May 1, 2025
"I’ve been with State Farm - Giovanni Serrano for several years now, and I’ve always been blown away by their professionalism, transparency, and dedication to customer satisfaction. From handling claims to answering policy questions, their team is prompt, courteous, and genuinely cares about ensuring their clients feel protected and supported. What truly sets them apart is their attention to detail and willingness to go the extra mile. Whether it’s explaining coverage options or resolving issues, they make complex processes seamless and stress-free. I’ve recommended them to friends and family without hesitation, and I’ll continue to do so. Five stars isn’t enough—they deserve ten stars for their outstanding service!”"
"WOW, Thank you so much for your glowing review! As an agent, We are truly honored to have clients like you who recognize our commitment to professionalism and customer satisfaction. It’s wonderful to hear that our team’s dedication to detail and support has made a positive impact on your experience. Your recommendation to friends and family means the world to us, and we’re grateful for your trust. We strive to make every interaction seamless and stress-free, and it’s rewarding to know we’ve achieved that for you."
Harvey Evbodaghe
April 30, 2025
"Great guy, great agent."
"Victor is the BEST! We’re thrilled to hear you think he is a great guy and we are very blessed to have him here at our agency! His dedication and expertise truly shine through! If you need assistance in the future or just want to chat with one of our greats, don’t hesitate to reach out. We appreciate your kind words and look forward to seeing you again soon!"
Lorenzo Garcia
April 30, 2025
"Travis is a nice guy"
"Thanks Lorenzo! We’re delighted to hear you think Travis is a nice guy—he certainly brings a special touch to our team! If you ever need assistance or just want to chat with our favorite nice guy, you know where to find us. We appreciate your support and hope to see you again soon!"
Bree
April 29, 2025
"Travis was nice and helpful."
"Thank you Bree for your lovely 5-star review! We're so glad to hear that Travis made a positive impression with his kindness and helpfulness. He truly embodies our commitment to excellent service! If you ever need assistance again, don’t hesitate to reach out. We look forward to welcoming you back soon!"
Lizzeth Morales
April 29, 2025
"The people here were nice and Travis answered all my questions."
"We’re thrilled to hear that you found our team welcoming and that Travis was able to address all your questions. Providing exceptional service is our top priority, and it’s great to know that we hit the mark! If you have any more inquiries or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again soon! Thank you for the shout out! "