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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Jordan

September 2, 2026

5  out of  5
rating by Michael Jordan
"Very knowledgeable and friendly."
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Kay Meh

August 31, 2026

5  out of  5
rating by Kay Meh
"Best agent, very knowledgeable person, very patient . I am very satisfied with it."
We responded:
"Thanks so much for the amazing review, Kay! We really appreciate your support here in Garland. Just reach out anytime if you need us - we’re here for you. "
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Angel Hernandez

August 29, 2026

5  out of  5
rating by Angel Hernandez
"Increíble asistencia, me aclararon todas las dudas que tenía, y en mi idioma"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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The Almightyone

August 29, 2026

5  out of  5
rating by The Almightyone
"Had the pleasure of speaking with Israel earlier this and could not be happier. He made the whole process super simple, if your looking for someone knowledgeable who will take his take home with you Israel is your guy!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Eduardo Escalante

August 28, 2026

5  out of  5
rating by Eduardo Escalante
"Great customer service from Abby."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Alex Marie

August 27, 2026

5  out of  5
rating by Alex Marie
"Abby is amazing! So sweet. The best customer service 👌"
We responded:
"Thanks so much for the fantastic rating, Alex! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Anahi Villalba

August 27, 2026

5  out of  5
rating by Anahi Villalba
"Israel was very helpful and professional throughout the whole process. He answered all of our questions and made everything easy great customer service, definitely recommend!"
We responded:
"Thank you so much for the 5-star rating, Anahi! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Giovanni Serrano "
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Israel Bautista

August 27, 2026

5  out of  5
rating by Israel Bautista
"Great service from the team"
We responded:
"Hi Israel, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Garland.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Giovanni Serrano "
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Lupita Bautista

August 27, 2026

5  out of  5
rating by Lupita Bautista
"Than you to Israel for helping with our policies"
We responded:
"Lupita, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Garland insurance team! - Your State Farm Agent, Giovanni Serrano "
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Valeria Bautista

August 27, 2026

5  out of  5
rating by Valeria Bautista
"Shoutout to israel"
We responded:
"Thanks so much for the fantastic rating, Valeria! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Tiffanee Violante

August 26, 2026

5  out of  5
rating by Tiffanee Violante
"I had the absolute best experience with Abby! I HATE having to sit on the phone and give all my information to get a new insurance plan, but Abby made it so quick and easy and saved me so much money! 10/10"
We responded:
"Tiffanee, thank you for the amazing review! Our Garland insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Giovanni Serrano, your State Farm Agent "
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Joanna Santos

August 26, 2026

5  out of  5
rating by Joanna Santos
"Víctor was very helpful through out the whole process and answered all my questions. He got me insured quick and I’m just happy with my monthly payments."
We responded:
"Joanna, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Garland insurance team is always here and happy to help. "
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Luz Ruiz

August 26, 2026

5  out of  5
rating by Luz Ruiz
"Love coming in to this office on Centerville, the agents here are always nice , friendly and very knowledgeable, highly recommend coming here , fastest service I've received in along time, thank you Giovanni for your professionalism and outstanding service"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Alexandra Garcia

August 26, 2026

5  out of  5
rating by Alexandra Garcia
"I had a great experience with Abby. She was so nice, helpful, and patient with me as I had a lot of questions. She was always very responsive with all calls and emails. Thanks Abby!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Garland. "
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Leo Bailey

August 17, 2026

5  out of  5
rating by Leo Bailey
"Easy and convenient to get the policy"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Garland. "
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Sean Mariano

August 11, 2026

5  out of  5
rating by Sean Mariano
"Victor on Giovanni’s team was super helpful and responsive. Got me exactly what I needed for an awesome rate."
We responded:
"Sean, thank you for the amazing review! Our Garland insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Giovanni Serrano, your State Farm Agent "
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Peter Aimsila

August 8, 2026

5  out of  5
rating by Peter Aimsila
"Victor was awesome. Patient with explaining coverage and the process. He helped to clear my doubts so, I decided to get coverage with him.I waited until everything appeared on my account online before provided this review."
We responded:
"Wow, thank you for the 5-star review, Peter! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Mike

August 8, 2026

5  out of  5
rating by Mike
"Victor was very professionally detailed in explaining how our policy worked for us and our options. Easily the best experience choosing a home and auto policy. Paying extra for the additional coverage was a no brainer. Would highly recommend this location. A pleasant experience."
We responded:
"Thanks so much for the amazing review, Mike! We really appreciate your support here in Garland. Just reach out anytime if you need us - we’re here for you. "
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elvie carraway

August 3, 2026

5  out of  5
rating by elvie carraway
"Mr Israel was very informative and clear, saving me money and time. Kudos to State Farm Insurance and Israel."
We responded:
"elvie, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Garland. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Giovanni Serrano and Team "
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DeAndre Neroes

July 31, 2026

5  out of  5
rating by DeAndre Neroes
"Giovanni Was awesome and made it super easy to get my new policy"
We responded:
"Hi DeAndre, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Giovanni Serrano’s team.  Please reach out to us if any questions come up!  - Giovanni Serrano’s Insurance Team "
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Kelechi Victor Etoh

July 31, 2026

5  out of  5
rating by Kelechi Victor Etoh
"Israel is amazing. He followed up to ensure that my process was seamless. He is knowledgeable about auto insurance and genuinely cares for his clients"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Garland. "
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Judy Sombath

July 22, 2026

5  out of  5
rating by Judy Sombath
"Gio was super helpful throughout the process when switching policies"
We responded:
"Hi Judy, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Garland.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Giovanni Serrano "
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Elizabeth Perez

July 14, 2026

5  out of  5
rating by Elizabeth Perez
"Excelente services with the State Farm team very friendly and they answered all my questions"
We responded:
"Thanks so much for the amazing review, Elizabeth! We really appreciate your support here in Garland . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Jarret Curlee

July 9, 2026

5  out of  5
rating by Jarret Curlee
"Israel was great. Good communication and great customer service"
We responded:
"Thanks so much for the fantastic rating, Jarret! We are so glad you had a positive experience with us here on State Farm Agent Giovanni Serrano’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Jesus Ferrer

July 8, 2026

5  out of  5
rating by Jesus Ferrer
"Un excelente servicio súper amable y eficiente 1mil % recomendado"
We responded:
"Jesus, thank you for your wonderful review of State Farm Agent Giovanni Serrano’s Team!"